Welcome to Hazeldene House
Care Suites – a new concept in care living
Kerry Fell — Manager
Hazeldene House is one of a number of homes owned by a husband and wife team, Ernie & Dr Karen Graham. We provide high quality affordable accommodation for people who need 24 hour nursing care, particularly those with dementia. Our Care Suites offer a home for life with Registered Nurses on hand to cater for the changing needs of individual residents.
It is critical that we serve our residents well and we seek to do this using the principles of Servant Leadership. This makes for a fulfilling working environment which in turn benefits our residents and their families and the care professionals we work with.
We believe it is important to understand each resident’s past and present relationships to others and to empower them to talk about their memories and give them a chance to contribute and feel involved. So we pride ourselves on providing Relationship Centred Care which puts each resident at the heart of a mutually beneficial relationship between their family and friends, our staff and healthcare professionals.
But don’t just take our word for it. Please take time to read the Statement of Purpose, the comments from our residents and their families in the Laing and Buisson customer satisfaction survey and the CQC Inspection Report.